Team and account

Everything in Snoowl Audit lives in a workspace: its projects, team, balance and API keys. One login can belong to several workspaces.

Roles

Role	Can
Owner	Everything, plus the team and API keys
Member	All project work: documents, questions, chatbots and runs
Viewer	See everything and label results (agree or disagree with the judge). Viewers change nothing else.

The Viewer role suits reviewers whose labels check the judge, and anyone who only reads reports.

Invite your team

Owners manage the team in Workspace settings under Team.

1. Click Invite, enter their Email in Invite a teammate and choose a role.
2. They get an email with a link. The link works for 7 days.
3. Someone new sets their name and a password. Someone who already has a login signs in to accept.

• Inviting the same address again replaces the earlier invite and its link.
• An owner can resend or withdraw a pending invite, change a teammate’s role, or remove a teammate.
• A workspace always keeps at least one owner. Nobody can change their own role or remove themselves; ask another owner.

Workspaces

• Switch between workspaces from the workspace menu at the top of the app, or from Account settings under Your workspaces. Create a workspace from the same menu with New workspace.
• Rename a workspace in Workspace settings (owners only).
• Leave a workspace from Workspace settings.
• Delete a workspace (owners only) by typing its name to confirm. Deletion is refused while a run is going. Everything in the workspace is deleted: projects, team, API keys, invites and schedules. Any balance left is forfeited, and the record of past charges and top-ups is kept.

Workspace settings also shows the workspace’s plan, how many projects it may have, and your role. A workspace that pays from a balance starts with room for three projects, and adding funds removes that limit. A workspace billed by invoice has room for 20 projects. See Billing.

Your login

Password	12 to 200 characters, mixing at least two of: lower case, upper case, digits, symbols. It can’t be your email address. Stored only as a one-way hash.
Wrong passwords	After five within 15 minutes, sign-in is paused for a short while.
Sessions	Last two days after you last used the app, and never more than 14 days from sign-in.

• Change your password in Account settings. Your other devices are signed out.
• Forgot your password? Click Need help? on the sign-in page. The reset link works for 60 minutes, and a reset signs you out everywhere.
• Run emails. In Account settings under Email, turn When a run I started finishes on or off. These emails are only sent for runs that take more than a couple of minutes.

The same login works for Snoowl Answers.

API keys

Owners create API keys in Workspace settings under API keys, for CI and scripts.

• A key starts with audk_ and is shown once, when it’s created. Only a one-way hash is stored; the app shows the last four characters to tell keys apart.
• A workspace can have up to 20 keys.
• A key can start runs and read results, like a member. It can’t manage the team or keys.
• Revoking a key takes effect on its next request.

How to use a key: see Fail a deploy when your chatbot gets worse.

Delete your account

In Account settings, click Delete my account and type your email address to confirm.

• Workspaces where you are the only person are deleted with your account.
• You leave every other workspace.
• If you are the only owner of a workspace that has other people in it, deletion is refused. Make someone else an owner there first.