Billing
2 min read
Snoowl Audit charges for three steps, with no seats and no subscription. Every price is shown before you confirm.
| Step | Price |
|---|---|
| Reading your documents | $0.02 per 1,000 words (one word is counted per six characters) |
| Writing questions | $0.01 per question kept |
| Running an audit | $0.02 per answer judged, including red-team tests |
For example, reading 50,000 words of documents costs $1.00, writing 100 questions costs $1.00, and a run of those 100 questions costs $2.00.
Hold, then settle
Section titled “Hold, then settle”When you start an action, its estimated price is set aside. When the action finishes, you’re charged for what it actually did: documents actually read, questions actually kept, answers actually judged. You’re never charged more than the estimate, and anything set aside but unused goes back.
If your balance doesn’t cover an action, it doesn’t start. You see “This needs about $X; your balance is $Y. Add funds on the Billing page.”
What is free
Section titled “What is free”- Documents that haven’t changed since the last read. Only new and changed documents are read again.
- A read that fails.
- Questions dropped because your documents can’t back them up, your own questions that are refused, and repeats skipped on import.
- Answers that error, and answers left out of the score because your documents disagree.
- Adding the red-team tests.
- Comparing runs, and reading how answers sound.
- Re-judging after the judging rules change (Re-judge free).
- Everything in the Tallyfold demo project.
Balance or invoice
Section titled “Balance or invoice”The Billing page shows which way your workspace pays.
Paid from a balance. The page shows your Balance, the prices and a History of charges and top-ups. To add funds, click Add funds to email support@snoowl.com, and Snoowl adds them to your balance. Online checkout isn’t available yet. A workspace starts with room for three projects, and any top-up removes that limit.
A workspace you create by signing up starts with a one-time welcome credit, shown as Welcome credit in the History. The credit is given once per person, so another workspace you create later starts at $0.
Billed by invoice. The page says “This account is billed by invoice”. Actions are priced and recorded exactly the same way and never refused for balance, and the recorded usage is what you’re invoiced for. Invoiced workspaces have room for 20 projects.
Balances aren’t refundable, except where the law requires. When a workspace is deleted, its remaining balance is forfeited. Snoowl gives notice before changing prices.